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FAQ

FAQ

Frequently Asked Questions

 
Location  
Are there any grocery stores or shopping areas near your community? Wellsley Park is less than 10 minutes away from many large retailers and grocery stores!
Are there any coffee shops or restaurants near your community? Yes, we are only 4 minutes from many restaurants and coffee shops!
What is the closest airport to your community? McGhee Tyson Airport is only 23 minutes away from Wellsley Park. 
Who are any major employers or businesses near your community? University of Tennessee, Knox County Schools, Clayton Homes, Lawrence Plumbing Inc, Shoffner Kalthoff MES, and others!
What is the closest major city? Knoxville, Tennesse 
   
Maintenance  
What will you do to prepare my apartment before I move in? Deep clean the apartment and change the locks.
Do I have to be present for a service technician to perform work? It is up to you! You can let us know your preference! 
Do you have on-site maintenance? Yes
An item in my unit needs repair. How do I get help? You can place a work order through your Rent Caf account
How can I contact emergency maintenance? Call the office number. 
What happens if I am locked out? After-hours locksmith. No charge during business hours
   
Amenities  
How big are the homes, and what type of floorplans does your community offer? We offer one, two, and three-bedroom apartments that range in sizes from 805-1426 Sq.Ft.
Is parking available? Yes
What amenities does the property offer? Bark Park and pet stations, swimming pool, fitness center, resident lounge and media suite, controlled gated access, car care center, and many others!
During which time periods are the pools and decks available for use? 10 AM-10 PM every day!
Is there an on-site dog park? Yes, we have a bark park!
Is your community pet friendly? Yes, we love pets! Our pet fees are $350 for less than 50 lbs, $500 for over 50lbs. The pet rent is $25 per pet. Call our office for more information!
Which appliances come standard? Microwave, fridge, dishwasher, and in-unit washer and dryer. 
Do you offer furnished apartments? No
Do you work with any furniture rental companies? No
Are garages or covered parking available? Yes, we have breezeway and garage storage units available for rent as well as detached and attached garages.
   
Admin  
How long does it take for an application to be approved? 72 Hours
What are my options for paying my rent? WIPS, or Rent Caf 
Am I required to purchase renter's insurance? Yes. A minimum of 100,000
If my situation changes can I get out of my lease? Yes, we require a 60-day notice and the buy-out fee to be paid